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Accessibility Statement

This statement was last updated on June 16, 2026.

We at Rhíza Market & Café are committed to making our website, rhizamarket.com, accessible to all visitors, including people with disabilities.

Our Commitment

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Standards We Aim to Meet

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).

What We're Doing

We are taking the following steps to improve accessibility across our site:

  • Providing text alternatives for non-text content

  • Ensuring our site is navigable by keyboard

  • Making sure color contrast meets minimum standards

  • Designing forms and interactive elements to be screen-reader friendly

  • Testing our site regularly with accessibility tools

 

Known Limitations

We are aware that some areas of our site may not yet be fully accessible. We are actively working to identify and resolve these issues and appreciate your patience as we improve.

 

Third-Party Content

The accessibility of certain pages on our site depends on content that belongs to third-party providers rather than Rhíza Market & Café. We therefore declare partial compliance with accessibility standards for these pages.

Affected integrations may include:

  • Online ordering (powered by Toast)

  • Product listings and checkout (powered by Shopify)

  • Reservation system (powered by third-party booking platform)

We are committed to selecting third-party partners who prioritize accessibility, and we advocate for improvements where gaps exist.

Contact Us

If you experience any difficulty accessing content on our site, or if you need information in an alternative format, please reach out to us:

📧 hello@rhizamarket.com
📍 Kissimmee, Florida

We aim to respond to accessibility inquiries within 2 business days.

Feedback

Your feedback helps us improve. If you find something that isn't working for you, please let us know — we take all reports seriously and use them to make Rhíza better for everyone.

Accessibility at Our Location

Accessibility at Our Location

We are committed to making the Rhíza Market & Café physical experience as welcoming and accessible as our digital one. The following arrangements are in place at our Kissimmee location:

Getting Here

  • Accessible parking spaces are available in our parking lot, located near the main entrance

  • We are accessible via public transportation 

Entering the Space

  • Our entrance features step-free access and automatic/wide-clearance doors

  • Signage at the entrance is clearly marked and visible

Inside Rhíza

  • Aisles throughout the marketplace are wide enough to accommodate wheelchairs and mobility devices

  • Café seating includes accessible table options with adequate clearance

  • Our service counter is accessible to guests of all heights and mobility levels

Restrooms

  • Accessible restroom facilities are available on-site

Additional Arrangements

  • Staff are trained to assist guests with disabilities upon request

Contact Us for Accessibility Needs

If you have specific accessibility requirements before your visit, we encourage you to contact us in advance so we can best accommodate you:

📧 hello@rhizamarket.com

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